/ˈɡriːvəns prəˈsiːdʒər/ – Phrase
Definition: trình tự xem xét đơn khiếu nại.
A more thorough explanation: A grievance procedure is a formal process established by an organization or employer to address and resolve complaints or disputes raised by employees regarding their working conditions, terms of employment, or treatment in the workplace. This procedure typically outlines the steps that employees must follow to bring their grievances to the attention of management and seek a resolution in a fair and timely manner.
Example: In accordance with the company’s policy, employees must follow the established grievance procedure to address any workplace issues or complaints.