/ɑmbʊdzmən/ – Noun
Definition: người được ủy quyền xem xét đơn khiếu tố, thanh tra viên.
A more thorough explanation: An ombudsman is an official appointed to investigate individuals’ complaints against a company or organization, especially a public authority. They act as an independent intermediary between the organization and the complainant, working to resolve disputes fairly and impartially.
Example: The Ombudsman investigated the complaint filed by the consumer against the company.