/bɔrd ʌv kəmˈpleɪnts/ – Phrase
Definition: ủy ban xem xét đơn kháng cáo, đơn khiếu nại.
A more thorough explanation: The term “board of complaints” typically refers to a formal body or committee established by an organization, institution, or government agency to receive, investigate, and address complaints or grievances from individuals or entities regarding specific issues or concerns. Members of the board are usually tasked with reviewing complaints, conducting investigations, and making recommendations or decisions to resolve the issues raised. The board of complaints may have specific procedures and guidelines for handling complaints in a fair and impartial manner.
Example: The board of complaints will review the customer’s grievance and determine if any action needs to be taken by the company.