/ˈeɪ.dʒən.si/ – Noun
Definition: 1. sở, cục, hãng, chi nhánh;
2. cơ quan đại diện, đại lý;
3. hợp đồng đại lý;
4. sự hỗ trợ, việc môi giới;
5. chức năng, nhân tố, yếu tố.
A more thorough explanation: In legal terms, an agency refers to a relationship in which one party (the agent) is authorized to act on behalf of another party (the principal) to create legal relationships with third parties. The agent has the authority to bind the principal in contracts and other legal transactions.
Example: The agency is responsible for overseeing the implementation of the new regulations.